Job Title: Customer Service Associate – ICICI Bank
Location: Work From Home
Job Type: Full-Time
About ICICI Bank: ICICI Bank is one of India’s largest and most respected private sector banks, known for its innovative banking solutions and customer-centric approach. ICICI Bank offers an excellent platform for freshers to kickstart their careers in the banking industry with opportunities to learn and grow.
Key Responsibilities:
- Assist customers with banking products and services via phone, email, and chat.
- Resolve customer queries and provide accurate information in a timely manner.
- Maintain a high standard of customer service and ensure customer satisfaction.
- Update customer information and service requests in the bank’s CRM system.
- Promote and cross-sell banking products like savings accounts, credit cards, and loans.
- Collaborate with internal departments to resolve issues efficiently.
- Ensure compliance with bank policies and maintain data confidentiality.
Requirements:
- Bachelor’s degree in any field (Commerce, Finance, Business, or related preferred).
- Freshers are welcome; training will be provided.
- Strong communication and interpersonal skills. For Ebook Click Me
- Customer-focused attitude with problem-solving abilities.
- Basic knowledge of banking products and services is a plus.
- Proficiency in MS Office and computer applications.
Benefits:
- Competitive salary with attractive incentives.
- Flexible work-from-home environment.
- Comprehensive training and development programs.
- Career growth opportunities within ICICI Bank.
- Employee benefits and banking perks.
How to Apply: Interested candidates can send their updated resume to [Email Address] with the subject line “Application for Customer Service Associate – ICICI Bank.” Link Also
Application Deadline: [Specify Date]
Start your banking career with ICICI Bank and become part of India’s leading financial institution!
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